What I do
Smart Support for Work and Life in Balance
Personal or Executive Assistant support
Comprehensive executive and administrative support, including diary management, inbox support (available daily, weekly, monthly, or as holiday cover), travel planning and booking, and event coordination.
My services also include gatekeeping, call handling, transcription and copy typing, presentation creation, and thorough file management across platforms such as Google Drive and OneDrive.
I can source gifts, take minutes, create organised file structures, and manage client profiles and records, ensuring smooth, efficient, and professional day-to-day operations.
Document editing
& production
Full range of document and data support services, including spreadsheet creation and maintenance, database setup and management, and accurate data entry.
I produce professional documents, templates, PowerPoint presentations, and PDFs, as well as creating surveys and monitoring responses.
I also offer thorough proofreading to ensure clarity, consistency, and high-quality output across all your materials.
Human Resources
Specialist Area -
Comprehensive HR administration support, including the preparation of contracts, letters, and compliance documents, as well as managing onboarding and offboarding processes.
My services cover policy development and updates, employee relations administration, and coordination of absence, performance, and probation tracking.
I take care of recruitment admin and candidate liaison while maintaining strict compliance with GDPR, right-to-work legislation, and precise record management.
Operations
In operations support, I manage clients’ employees and freelancers, develop efficient systems and processes, and create clear, user-friendly process manuals.
I also oversee the full client onboarding journey and ensure a smooth, professional process when client work comes to an end, helping maintain consistency, quality, and operational continuity.
Data entry
& research
Thorough research and analytical support, including data input, information gathering, competitor analysis, and mystery shopping.
I also conduct research on market trends to help clients make informed, strategic decisions based on accurate and up-to-date insights.
Community & Review management
Supporting group owners in managing their online communities by scheduling posts, answering FAQs and live chats, and welcoming new members.
I also assist with live sessions and webinars, and respond to online reviews from clients and customers, ensuring engagement is timely, professional, and enhances the overall community experience.